Express-1 is Proud to Be an ISO-9001:2008 Registered Company

Scope of Registration

Expedited Trucking

Certificate Number: 67731-IS4
Certificate Issue Date: 03/19/2013
Company Initial Date: 12/08/1999
Registration Date: 03/07/2013
Expiration Date: 03/06/2016

Carrier Quality Improvement Process

Express-1 has a quality management system that has been independently assessed and certified as conforming to ISO 9001. The ISO standards represent an international consensus on good management practices with the aim of ensuring that our organization can time and time again deliver the product or services that meet our client's quality requirements. These standards give our organization guidelines on what constitutes a quality management system, and models against which our system can be audited to give our organization and our clients assurance that we are operating effectively. Express-1 invites its clients to audit our quality system in order to give them confidence that we are capable of delivering service that will meet their needs. An independent quality system certification body to obtain an ISO 9001 certificate of conformity also audits Express-1's quality system.

 

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The training and customer skills you have impressed on your team are outstanding. Yesterday one of your team members sent me an email confirmation on a POD that our customer wanted before he arrived to work. On this same run, our new shipping clerk called to advise that this load was ready to ship and, during the conversation, set up another run. Your team called me because they thought this shipment may be duplicated, which was correct, and we were able to correct this mistake before it ever happened.

Operations Manager
Chemical Manufacturer  


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