We Use the Latest GPS-based Tracking Tools to Deliver Outstanding Expedited Shipping Service


We know that the best customer service we can provide is to keep you on top of when your expedited freight will be picked up, its en-route locations and its on-time status. With E-1 Live, our GPS-based tracking solution, we keep everyone in the know.

The E-1 Live Solution

Vehicle Locations and Drive Communications

Each and every vehicle in our fleet is tracked with our satellite tracking system; vehicle locations can be updated immediately upon request. In addition, all drivers are equipped with instant messaging technology for constant communication, particularly for the execution of contingency plans, if needed.

ETA Warning System

All trips scheduled for pickup/delivery in a 24-hour period are constantly monitored. Our system locates the vehicle’s last known location and uses sophisticated software to determine if the shipment is on time. If the system determines that a shipment is not on schedule for pickup or delivery, an automated alert is sent to our customer service team. Upon receipt of an alert, you will be notified with an updated ETA. Of course, we take every step necessary to ensure that we meet the original scheduled pickup or delivery time.

Automatic Event Notifications

Express-1 features Auto Event Notifications via a series of *driver-generated text messages sent directly to your email. Our Auto Event Notifications can immediately update you on:

 

email notification
  • Pickup, delivery and empty times
  • Proof of Delivery name
  • Bill of Lading numbers
  • Weight of freight
  • Number of pieces

Additional Features

Based upon your particular expedited shipping arrangement, E-1 Live can also provide the following:

 

  • Power unit tracking
  • Trailer tracking
  • Door sensors
  • Panic buttons

 

*Text messages are not sent or read while drivers are operating a vehicle.

 

Facebook Have Questions? Call us at (800)-800-5161 ext 2346 or Chat Live

Get A Quote
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The training and customer skills you have impressed on your team are outstanding. Yesterday one of your team members sent me an email confirmation on a POD that our customer wanted before he arrived to work. On this same run, our new shipping clerk called to advise that this load was ready to ship and, during the conversation, set up another run. Your team called me because they thought this shipment may be duplicated, which was correct, and we were able to correct this mistake before it ever happened.

Operations Manager
Chemical Manufacturer  


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