We Use the Latest GPS-based Tracking Tools to Deliver Outstanding Expedited Shipping Service
We know that the best customer service we can provide is to keep you on top of when your expedited freight will be picked up, its en-route locations and its on-time status. With E-1 Live, our GPS-based tracking solution, we keep everyone in the know.
Each and every vehicle in our fleet is tracked with our satellite tracking system; vehicle locations can be updated immediately upon request. In addition, all drivers are equipped with instant messaging technology for constant communication, particularly for the execution of contingency plans, if needed.
All trips scheduled for pickup/delivery in a 24-hour period are constantly monitored. Our system locates the vehicle’s last known location and uses sophisticated software to determine if the shipment is on time. If the system determines that a shipment is not on schedule for pickup or delivery, an automated alert is sent to our customer service team. Upon receipt of an alert, you will be notified with an updated ETA. Of course, we take every step necessary to ensure that we meet the original scheduled pickup or delivery time.
Based upon your particular expedited shipping arrangement, E-1 Live can also provide the following:
Power unit tracking
*Text messages are not sent or read while drivers are operating a vehicle.
Have Questions? Call us at (800)-800-5161 ext 2346 or Chat Live
No articles found! Please double check your module settings to ensure you have selected either an Article, Category or Section to pull content from. Once you have done that double check that the "Pull From" parameter is set correctly.